Privacy Policy

How We Protect Your Privacy

At BlueZenith San Leandro Pool Services, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we keep it safe. We believe in being transparent about our practices.

Information We Collect

When you contact us or book a service, we collect basic information to serve you better. This typically includes:

• Your name and contact information (phone number, email address)
• Your property address and any special access instructions
• Details about your pool and the services you need
• Payment information when you pay for services
• Service history and notes about your pool maintenance

We only collect information that we actually need to provide you with great service. We do not collect any unnecessary personal data.

How We Use Your Information

We use your information to provide and improve our pool cleaning services. Here is what that means in practice:

• To schedule and complete your service appointments
• To send you appointment reminders and service updates
• To process payments for services
• To answer your questions and provide customer support
• To keep records of your service history for reference
• To send you occasional updates about our services (you can opt out anytime)

We do not use your information for any other purposes unless you give us permission.

Sharing Your Information

We do not sell your personal information to anyone. Ever. We only share your information in very limited situations:

• With our team members who need it to perform your service
• With payment processors when you pay by credit card
• With service providers who help us run our business (like scheduling software)
• If required by law or to protect our legal rights

Any third parties we work with are required to keep your information confidential and secure.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes using secure systems for storing customer data and limiting access to only those team members who need it.

While we work hard to protect your information, no method of transmission over the internet is 100% secure. We do our best, but we cannot guarantee absolute security.

Your Rights and Choices

You have several rights when it comes to your personal information:

• You can ask to see what information we have about you
• You can request corrections if any information is wrong
• You can ask us to delete your information (with some exceptions for records we need to keep)
• You can opt out of marketing emails at any time
• You can choose not to provide certain information, though this may limit our ability to serve you

To exercise any of these rights, just contact us at hi@sanleandropoolservice.com or call (510) 977-9786.

Cookies and Website Data

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences. You can disable cookies in your browser settings if you prefer.

We may also collect basic information about how you use our website, such as which pages you visit. This helps us improve the site and make it more useful for you.

Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time as our business practices or legal requirements change. When we make changes, we will update the date at the top of this page. For significant changes, we will notify you by email or through a notice on our website.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, to request deletion of your information, and to opt out of the sale of your information. We do not sell personal information.

Contact Us About Privacy

If you have questions or concerns about how we handle your personal information, we want to hear from you. Contact us at:

We will respond to your inquiry as quickly as possible, typically within a few business days.